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Notification Templates
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Notification Templates
Customize messages sent to your customers — click any chip to insert a variable
Save Templates
How it works:
Click a blue insert button (Customer Name, Company, etc.) to insert it into your message. The preview updates live using sample data so you can see exactly what your customer will receive. Leave any template blank to use the built-in default message.
SMS
Not connected
Email
Not connected
Twilio not connected.
SMS messages won't be sent until you configure Twilio in
Settings → SMS / Twilio
.
Booking Confirmation
Sent when a job is booked or created
INSERT:
Customer Name
Company
Tech Name
Job Title
Date
Address
PREVIEW
Tech En-Route Alert
Sent when tech's job status changes to In Progress
INSERT:
Customer Name
Company
Tech Name
Job Title
Address
PREVIEW
Job Complete
Sent when the job is marked complete
INSERT:
Customer Name
Company
Job Title
Address
PREVIEW
SMTP not configured.
Emails won't be sent until you set up your mail server in
Settings → Email / Notifications
.
Review Request Email
Sent automatically after job completion (delay configured in Settings)
INSERT:
Customer Name
Company
Job Title
Your Google and Yelp review links are automatically appended after this text.
PREVIEW
Email Signature
Appended to every outgoing email
PREVIEW